Farm Dales Privacy Policy

At Farm Dales, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your data when you browse our website or make a purchase of farm-fresh and organic products.

 What Information We Collect

a. Automatically Collected Information

When you visit our site, we automatically collect certain information, including:

  • Device type, web browser, IP address, and time zone

  • Pages or farm products viewed, search terms used, and interaction with the website

This data is gathered using technologies such as cookies, log files, web beacons, and tracking pixels to improve your browsing experience.

b. Information You Provide Directly

When you place an order or reach out to us, we may collect:

  • Your full name

  • Billing and delivery address

  • Email address and phone number

This is referred to as your Order Information.

 How We Use Your Information

We use your information to:

  • Process, confirm, and deliver your orders efficiently

  • Communicate with you about orders, returns, or inquiries

  • Enhance and personalize your experience on our website

  • Send you updates, promotions, or seasonal offers (only if you’ve opted in)

Sharing Your Information

We do not sell your personal information. We may share limited data:

  • With trusted service providers, such as payment gateways and delivery partners, to fulfill your orders

  • With Google Analytics, to understand and improve how customers interact with our site

  • When legally required, or to protect our rights and ensure the safety of our customers

 Data Retention

We keep your personal data only as long as necessary to:

  • Complete your orders and provide customer support

  • Fulfill legal, tax, and regulatory obligations

Once it is no longer needed, we securely delete or anonymize your information.

 Your Rights & Choices

  • You may request access to, correction of, or deletion of your personal data by contacting us

  • You can unsubscribe from marketing communications anytime via the link in our emails

  • You can manage or disable cookies through your browser settings